BT

<b>Reputation</b>

BT is the world’s oldest communications company. It descends from The Electric Telegraph Company, established in 1846 as the world’s first commercial telecommunications corporation. BT’s reputation is, therefore, practically unrivalled in terms of longevity of service. Customer reviews and feedback suggest BT is currently ranked as one of the top broadband providers. The introduction of the Home Hub has encouraged this, meeting all customers’ media needs in one simple unit.

<b>Packages</b>

Home Broadband:<ul>
<li><b>Fast & Reliable: 10GB monthly usage allowance. Free BT home hub included. 250 free Wi-Fi minutes. 12 or 18 month contract available. £15.65 a month (£7.78 for 3 months when taking an 18 month contract)
<li><b>Heavy Usage: 15GB monthly usage allowance. Free BT home hub included. 350 free Wi-Fi minutes. McAfee PC Security included. 12 or 18 month contract available. £20.54 a month (£13.69 for 3 months when taking an 18 month contract).
<li><b>Unlimited: Unlimited monthly usage. McAfee PC Security included. Unlimited Wi-Fi minutes. Free BT home hub and phone. Available on a contract for 12 or 18 months. £24.46 a month (£18.59 for 3 months when taking an 18 month contract).
<li><b>Anywhere: Unlimited monthly usage. McAfee PC Security included. Unlimited Wi-Fi minutes. Free BT home hub, phone and ToGo Smart mobile phone for on the go broadband access and low cost calls to other mobiles. 18 month contract only. £29.35 a month (£23.48 for the first 3 months)</ul>
All BT home broadband plans provide customers with connection speeds of up to a healthy 8MB, and offer the optional extra of BT NetProtect. For £3.42 a month, this provides advanced PC security against viruses, spyware, identity theft and hacking codes.
Business Broadband:<ul>
<li><b>Option 1: £15 a month on a 24 month contract, or £20 a month on a 12 month contract. 10GB monthly usage allowance. 50 BT Openzone (Wi-Fi) minutes a month. An optional wireless router is available at £59 (ex VAT).
<li><b>Option 2: £26.99 a month on a 24 month contract, or £29.99 a month on a 12 month contract. Unlimited monthly usage allowance. 250 BT Openzone (Wi-Fi) minutes a month. Free wireless router.
<li><b>Option 3: £40.50 a month on a 24 month contract, or £45 a month on a 12 month contract. This option includes all the benefits of Option 2, but includes free mobile broadband for on the go connectivity, an Internet Security Pack for 5 PCs and Remote Support which means any problems can be fixed remotely by BT without the need to call out an engineer.</ul>
All business broadband plans provide users with up to 8MB connection speed, and prices stated are exclusive of VAT.

<b>Customer Services</b>

BT offer all home and business broadband customers a free 24/7 support line. Home IT support is also available to call free of charge, however, home engineer visits do incur a charge. Prospective customers have the option to chat live with a BT agent on their website before making a purchase, in order to iron out any queries or questions.

<b>Our View</b>

BT is a global company that serves as the UK’s leading communications supplier. They are adept in supplying customers with broadband packages that are suited to their particular needs. BT offer a variety of comprehensive broadband products. This, combined with the peace of mind that comes from BT being a vast, well-established and reliable broadband provider makes them a frontrunner in the broadband market.